G-RAID failed. Help please!

Hi!

My G-RAID with Thunderbolt ( www.g-technology.com/products/g-raid-thunderbolt-2 ) failed. I contacted the support. They were really nice and they are going to send me a new drive as it's inside the warranty period.

I was using RAID-1. My question is: when the new drive arrives is just a matter of plug it in? How does it know it should copy from the “good drive” to the new drive and not the other way around? Also, what happens if I put a driver with different files? I am not sure if the drive they are going to send will be formatted for Mac. I don't want to do anything wrong when the drive arrives. Has it happened to anyone?

Thank you for the help!

Thiago

(Is LaCie better than G-Tech?)

You should only need to put the new drive in to replace the bad one, and the RAID enclosure should take care of the rest. G-Tech should have instructions on doing this.

Is LaCie better than G-Tech? Depends on who you ask. I don't think there's any empirical data to prove one way or the other.