Motion 5: Troubleshooting basics - Apple support document

Summary:

1. Review Motion 5 documentation

2. Verify that your computer meets the system requirements for Motion 5

3. Ensure Motion 5 is up to date

4. Verify that the ProApps QuickTime Codecs are installed

5. Make sure you're using a media format supported for use with Motion 5

6. Check third-party compatibility

7. Isolate the issue by testing with another user account

8. Test with media that is known to work

9. Reset Motion 5 preferences

10. Remove and reinstall Motion 5



Go on over to Apple for more info:


support.apple.com/kb/TS3895



@Alex4D