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Angle viewer went black

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19 Aug 2012 11:33 #13223 by Soundwise
I made a two angle multiclip with one audio only clip. Before editing it to storyline I deleted the audio only angle. After that my angle viewer shows only black. I have trashed the prefs and renders and even rebuilt thumbnails but the angle viewer stays black.
I opened an old multicam tutorial project by Ripple Training and the problem is there also.
I'm on FCP X 10.0.5 with late 2011 MacBook Pro with 16 Gigs of RAM and Mountain Lion.
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21 Aug 2012 11:10 #13276 by rjvddoes
I just encountered the same problem here. All my multicam projects have a black angle viewer.
The only thing I did was installing the update for CoreMelt Lock & Load. Did you install that too?
I tried to uninstall the plugin with the manufacturers Uninstaller but it doesn't remove the plugin. It is still there. Help!

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21 Aug 2012 13:34 #13284 by Soundwise
Yes! Just noticed the same thing. Lock&Load is causing this. I was able to remove the plugin and now the angle viewer is working.
There is a Lock&Load remover in the CoreMelt Utilities folder in the Applications folder.

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21 Aug 2012 14:21 #13287 by wdevn
Replied by wdevn on topic Re: Angle viewer went black
I am also having this issue with L&L for FCPX. I contacted the tech team at CoreMelt and they are able to duplicate the problem and are working on finding a solution.

Good luck CoreMelt.

LLAP,
James
Taipei, Taiwan

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21 Aug 2012 14:28 #13289 by CoreMelt
Hi, we're looking for a fix for this right now, if you want to be able to easily enable Lock & Load to use it, then disable it to use the Angle Viewer then do the following.

Quit FCP X
go to /Library/Plug-Ins/FxPlug
move the file Lock & Load FCP X.fxplug to another location (desktop maybe?)
then restart FCP X.
Angle viewer will work fine, this issue is purely a display bug, no editing or project settings are changed when Lock & Load X is installed.

Then place the file back in the FxPlug folder and restart to enable use of Lock & Load again.

I'll post a link here as soon as we have an updated version

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21 Aug 2012 15:52 #13299 by rjvddoes
Thanks CoreMelt for looking in to this. I'm not at my editing computer anymore for today but I will check if this works for me too. Earlier today I tried to remove L&L manually and I thought I had removed it all but after that still no luck. I might have missed some components. I'll report back tomorrow or Thursday.

Regards,
Robbert-Jan

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21 Aug 2012 19:20 #13307 by Soundwise
Hats off to CoreMelt since they already send me a patch fix that works. Now waiting for the official fix.

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22 Aug 2012 00:19 #13325 by CoreMelt
We're testing the fix for this and hope to have it live tomorrow if all goes well.

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22 Aug 2012 09:35 #13336 by rjvddoes
I can report that moving the file Lock & Load FCP X.fxplug to the Desktop solved the problem for now. I can use the Angle Viewer again.

Thanks CoreMelt for the quick response and I will look forward to the permanent fix :)

Regards,
Robbert-Jan

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22 Aug 2012 14:09 #13339 by CoreMelt
Hi, a new installer is now available which fixes this problem, please download and install over the top either the lock & load installer or coremelt complete installer they have both been updated.

www.coremelt.com/updates/

any other issues please contact us support at coremelt dot com

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15 Sep 2012 09:24 - 15 Sep 2012 09:26 #14068 by mistaluv2006
I have this exact issue, even after removing Lock N Load, issue is still there plus LL still shows up in my effects???? I removed everything manually from the Plug IN folder and used the uninstallers....problem still exists!!! I completely removed FCP X and reinstalled it, trashed prefs, did a clean install....problem left for awhile but came back lol....I'm so upset right now, and guess what plug in is in my filter list C2 LL...now I am considering a reformat and complete install of OS and apps just to get these hidden files off my system...any other ideas before I do this??? Oh yeah, I updated the LL with the latest version from the site that was suppose to be a fix or something...moved files to desktop...my problem still exists on my Mac Pro...but not on my Macbook Pro...and you guessed it... no LL on my Macbook Pro so I don't have this problem there....please help me....


SCREENSHOTS!!









**Notice that when you set the Angle Viewer to 2 and 4 cams, the black boxes appear, but when set to 9 and 16 the cams show up, but the cam is spilling over into the cam 3 angle, IDK what to do here....is there another issue?
Last edit: 15 Sep 2012 09:26 by mistaluv2006. Reason: adding pics

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15 Sep 2012 09:39 #14071 by CoreMelt
mistaluv2006 please contact us direct support at coremelt dot com.

The motion template file is in /Library/Application Support/Final Cut Pro/Templates/Effects

however if you have removed the plugin file Lock & Load FCP X.fxplug from /Library/PlugIns/FxPlug then there is no way that our plugin can be causing this. The motion template just provides the listing it doesn't load any code.

We have also not had any reports of a problem with the angle viewer after our update 1.0.1 version for FCP X, so we would be very keen to try and work out what is happening here.

We are happy to help you in more detail if you contact us direct at the email above.

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